Effective Date:08/2024
This Privacy Policy outlines how Ababneh ("we," "our," or "us") collects, uses, and protects the information of our employees ("you" or "your") who use our apps. The App is designed to assist our technicians in managing and completing tickets efficiently.
The only information collected by the App is the location address related to the tickets you are working on. This information is necessary to ensure accurate ticket handling and to facilitate your work.
The location information you provide is used solely for the purpose of ticket management. This includes:
Your location data will only be shared with your designated administrators who need access to this information to oversee and manage ticket assignments. We do not share your data with any third parties.
We retain the location data for as long as it is necessary to manage the tickets and for any legal or administrative purposes. Once the data is no longer required, it will be securely deleted.
We take the security of your data seriously. We use encryption and other security measures to protect your information from unauthorized access, alteration, or disclosure.
As an employee, you have the right to access the information we hold about you. You may also request the correction or deletion of your data, subject to any legal obligations we may have to retain it. To exercise these rights, please contact your administrator.
We may update this Privacy Policy from time to time. You will be notified of any significant changes through the App or other communication channels. The "Effective Date" at the top of this policy will indicate when it was last revised.
If you have any questions or concerns about this Privacy Policy, please contact your administrator.
This Privacy Policy complies with applicable data protection laws and regulations.
This policy is governed by the laws of Amman - Jordan, and any disputes will be resolved under the jurisdiction of Amman - Jordan.